Refund and Cancellation

Our Refund and Cancellation were last updated on 13/12/2025.

Please read them carefully before using Our Service.

Overview

At New Dynamics Technologies LLP, we value transparency and fairness in all our engagements. This Refund and Cancellation Policy outlines the terms under which clients may request cancellations or refunds for our IT services.

This Refund & Cancellation Policy governs the purchase of the 80-Hour Developer Block (“Service”) provided by New Dynamics Technologies LLP (“we”, “us”, or “our”).

By purchasing this service, you agree to the terms outlined below.

3-Day Money-Back Guarantee

We offer a 3-day money-back guarantee starting from the date of project kickoff.

If you are not satisfied with the service during the first 3 days, you may request a full refund, subject to the conditions below.

Non-Refundable Scenarios

The 80-Hour Developer Block is a prepaid service.

  • Hours once consumed cannot be refunded

  • Unused hours remain valid as per the agreed service timeline

  • Hours may be used flexibly across approved tasks within scope

Partial Usage Policy

Refunds will not be issued if:

  • More than 3 days have passed since onboarding

  • More than 24 hours of development work has been utilized

  • Work has progressed into core development or milestone delivery

  • Delays are caused by lack of inputs, approvals, or communication from the client

  • The service is paused or stopped at the client’s request after the guarantee period

Cancellation Policy

You may cancel the service at any time by emailing [support@newdynamcistech.com].

  • Cancellations within the 5-day guarantee window may be eligible for a refund (see Section 2)

  • Cancellations after the guarantee period will not be eligible for refunds

  • Any remaining hours after cancellation are forfeited unless otherwise agreed in writing

Refund Processing Timeline

  • Approved refunds are processed within 7–10 business days

  • Refunds are issued to the original payment method

  • Transaction or payment gateway fees (if applicable) may be deducted

Abuse & Fair Use Protection

  • To prevent misuse of the guarantee:

    • We reserve the right to deny refunds in cases of abuse or repeated refund requests

    • Each client is eligible for the guarantee only once

Contact Information

  • For refund or cancellation requests, contact:

    Company Name: New Dynamics Technologies LLP
    Email: [support@newdynamicstech.com]
    Website: www.newdynamicstech.com

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