Refund and Cancellation
Our Refund and Cancellation were last updated on 13/12/2025.
Please read them carefully before using Our Service.
Overview
At New Dynamics Technologies LLP, we value transparency and fairness in all our engagements. This Refund and Cancellation Policy outlines the terms under which clients may request cancellations or refunds for our IT services.
This Refund & Cancellation Policy governs the purchase of the 80-Hour Developer Block (“Service”) provided by New Dynamics Technologies LLP (“we”, “us”, or “our”).
By purchasing this service, you agree to the terms outlined below.
3-Day Money-Back Guarantee
We offer a 3-day money-back guarantee starting from the date of project kickoff.
If you are not satisfied with the service during the first 3 days, you may request a full refund, subject to the conditions below.
Non-Refundable Scenarios
The 80-Hour Developer Block is a prepaid service.
Hours once consumed cannot be refunded
Unused hours remain valid as per the agreed service timeline
Hours may be used flexibly across approved tasks within scope
Partial Usage Policy
Refunds will not be issued if:
More than 3 days have passed since onboarding
More than 24 hours of development work has been utilized
Work has progressed into core development or milestone delivery
Delays are caused by lack of inputs, approvals, or communication from the client
The service is paused or stopped at the client’s request after the guarantee period
Cancellation Policy
You may cancel the service at any time by emailing [support@newdynamcistech.com].
Cancellations within the 5-day guarantee window may be eligible for a refund (see Section 2)
Cancellations after the guarantee period will not be eligible for refunds
Any remaining hours after cancellation are forfeited unless otherwise agreed in writing
Refund Processing Timeline
Approved refunds are processed within 7–10 business days
Refunds are issued to the original payment method
Transaction or payment gateway fees (if applicable) may be deducted
Abuse & Fair Use Protection
To prevent misuse of the guarantee:
We reserve the right to deny refunds in cases of abuse or repeated refund requests
Each client is eligible for the guarantee only once
Contact Information
For refund or cancellation requests, contact:
Company Name: New Dynamics Technologies LLP
Email: [support@newdynamicstech.com]
Website: www.newdynamicstech.com
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